Most people navigate the complex healthcare system reasonably well. But when you are sick, scared and worried, having an advocate with you is critical. Most of the healthcare challenges that arise can be worked out by asking a few questions and asking for help. A professional advocate is in place to make sure you use your voice to ensure the plan of care is meeting your needs. Advocates know how the healthcare system works and who to go to effect change. Professional Advocates are there for you to ask questions and to ensure care is efficient, safe and meets your needs. Advocates do research and find the resources you need. An advocate can be a family member, a friend or a paid professional who the patient/family members can hire to work for them.