Interpreting in the Medical Office

Health care interpreters facilitate communication between patients with Limited English Proficiency and the Deaf and Hard of Hearing and their physicians, nurses, lab technicians and other health care providers.

 Under the Title III of the Americans with Disabilities Act (ADA). If you feel that you need an interpreter in order to understand what your health care provider is telling you, then the provider is required to provide you with one. You can, of course refuse an interpreter, however professional interpreters improve clinical care

There are many services which provide interpretation. As a sign of our times: Stratus Video will unveil a mobile app that enables clinicians and others in a hospital to request an in-person interpreter in the same way they would request a car from Uber.

The Stratus InPerson app mimics the Uber set-up, with thousands of certified interpreters across the country standing at the wait to pop over to a hospital and help interpret languages between caregivers and patients.

“We’ve been working for the last two years on this product for the in-person interpreting market segment, where an interpreter stands right next to a doctor and patient,” said David Fetterolf, president of Stratus Video, which currently services more than 1,300 hospitals.