Nurse Lines

Are you concerned you or a loved one may have COVID19?

Or perhaps you are not sure if you should go to the doctors for another health issue all together?

Would you prefer to stay home if at all possible? Here are some options to understand your best next step for health needs.

For COVID19 specific questions about what is happening in Washington State, how the virus is spread, and what to do if you have symptoms, call the DOH hotline 6AM-10PM at 1 800 525 0127 and press #.

Nurse lines

Please note: these are only for those with that insurance specifically. Please be sure to have your health insurance card available. *Please note there may be more out there. Contact your insurance carrier to ask. Or go to or call  1-855-923-4633 to get connected to health insurance. Special open enrollment is open now till April 8th 2020.

Molina Members: 24 hours a day 1-888-275-8750

United Healthcare Members: 24 hours 1-877-861-3861

Community Health Plan of Washington members 1-866-418-2920 (24 hours a day, 7 days a week)

Kaiser Permanente 24/7 Nurse Line Toll-free: 1-800-297-6877

UMP 24-Hour. Call 855.520.9500.

For Western Students: WWU Consulting Nurse Line: (800) 607-5501

Other places to reach out by phone for help:

Counseling Center Crisis Services (360) 650-3164

Community Crisis Line (800) 584-3578  

National Suicide Prevention Hotline (800) 273-TALK (8255)

Trevor Project: Preventing Suicide Among Gay Youth (866) 488-7386

Veterans’ Crisis Line (800) 273-8255, Press 1 or text 838255

Crisis Text Line 741-741

Consultation and Sexual Assault Support (CASAS) (360) 650-3700